Frequently Asked Questions

Everything you need to know about bringing luxury to your home.

What is the standard shipping time for furniture and decor?

Most decor items ship within 3-5 business days, while larger furniture pieces typically arrive within 10-14 business days via our white-glove delivery service.

Do you offer international shipping?

Yes, FancyThings ships to over 50 countries. Shipping costs and delivery timelines vary depending on your location and the size of the items ordered.

What is your return policy for home goods?

We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

Are your materials sustainably sourced?

At FancyThings, we prioritize ethical craftsmanship. Over 80% of our wooden collections are FSC-certified, and we use eco-friendly textiles whenever possible.

How can I track my order?

Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status through the 'Order History' section of your account.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Klarna and Affirm for larger purchases.